Clients
CTN clients are just that, Clients! By this we mean that we will take care of all of your machinery and equipment maintenance and repair service needs. We are committed to being the most complete, and easiest to use maintenance sourcing provider at the best possible cost. By taking care of you, our client, we are confident that you will come back to us time and again. You are our Client, and are not viewed just as a customer placing a work order.
CLIENT – JOIN CTN
(service interest form – click here)
CTN Clients are seeking a one-stop shop for quality maintenance and repair support across all of North America.
Our Clients Business include:
- Distributors / Dealers Value Added Resellers
- Owner / Operators
- Finance & Lease Companies
Our Clients strategic goals for working with CTN include:
- Reduced total cost of maintenance and repair services
- Expanded geographic maintenance and repair service coverage
- Increased peak-load service staffing performance
- Increased roll-out and program implementation capacity and speed
- Improved quality and time to serve end-user customers
- Reduced investment in deploying a North American-wide maintenance and repair service organization
- Improved customer satisfaction for repair services
- Improved equipment uptime and operational efficiencies
CTN is a service company that has embraced technology as a way to deliver a strategic advantage to our Clients. Some of our technological and program management advantages include:
- Comprehensive database and knowledge of our Members skills and abilities
- Member performance measurements
- Advanced maintenance program and ad hoc online work order capabilities
- Full Service program management for Client’s requirements provides a field management resource without the cost burden of adding full time staff
- Complete client reporting options